PRODUCTS / PLATFORM

ExperienceFirst Tools & Alerts — Identify and Repair Problems Faster

Gomez ExperienceFirst Platform Tools & Alerts help to provide companies with a more complete, real-time view of their Web application performance from the outside in. Our website performance monitoring tools include dashboards, screen captures, charts, data trend displays, real-time alerting and more, which enable your network operations managers to proactively identify performance issues and quickly fix problems. ExperienceFirst Platform website monitoring tools include:

Script Recorder
This self-service tool enables you to quickly and easily simulate and record user paths for further testing and website monitoring. Just point and click to record a business process transaction that a normal user would follow, upload the script, and begin testing.

Competitive Performance Benchmarks
Compare your web application performance against your top industry competitors with our public and custom benchmarks. Benchmarks measure both single page and multi-step business transaction processes.

Real-time & Easy to Use Interface
Our website monitoring tools intuitive reporting interface helps business and technical managers simplify problem identification by providing the precise view of the data the way they want. Since Gomez collects, reports, and alerts on data in real time, customers reduce the mean time to repair which minimizes time to notification and repair, which protects revenue.

Test Analysis
Conduct an automated application layer and network layer diagnostic analysis, based on our years of performance experience, with the click of a button. View the results in an easy-to-understand format that includes specific recommendations for improvement. This website monitoring tool enables you to quickly narrow the focus of the underlying problem and gives you a starting point for resolution.

Dashboard
One of our most popular website monitoring tools, the ExperienceFirst Dashboard lets you view the current response times and availability metrics of all your tests in a single browser screen. Set color-coded thresholds for immediate visibility into good and bad performance, or launch instant tests and drill down diagnostics with links directly into the other website monitoring tools of the ExperienceFirst Platform. A great tool to use in combination with real-time alerting.

Screen Capture on Error (SCoE)
Capture the screen shots, HMTL code, and trace route data associated with errors on performance tests. This website monitoring tool captures exactly what the end user saw when an error occurred, and also shows the code that generated the screen. Business and IT teams can now see immediate validation of intermittent performance problems, identify root causes faster.

Intelligent Alerts
The Intelligent real-time alerting capabilities of our website monitoring tools allow companies to employ dynamic event notification logic to minimize false alerts by learning normal performance patterns and "ringing the alarm" only when needed. When the alarm needs to be rung, alerts can be sent via e-mail, pager, SNMP, SMS, or XML.

Comprehensive Reports
Using daily, weekly, and monthly e-mail reports or saving favorite charts lets users save time producing and delivering reports to colleagues and executives. Gomez website monitoring tools can create reports with automated delivery schedules to maximize productivity.

Historical Analysis
Over 33 days of object-level data for each and every test plus over a year of summary performance data lets you baseline page, application and process response time, availability, and consistency metrics versus prior internal performance, key competitors, and industry leaders.

Web Services APIs & Datafeeds
Our website monitoring tools have open architecture. GPN's APIs enable easy integration of data and testing capabilities into home-grown or enterprise applications.